Construction Success Manager
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at Fieldwire(View all jobs)
Remote (US) or San Francisco (HQ)

We are looking for Project Engineers, Assistant Project Managers, or similar professionals that are proactive, detail-oriented, friendly, and passionate about improving the construction industry. Our Construction Success Managers work closely with clients, advising and guiding them through successful platform deployments, trainings, and continuous engagement programs that ensure their satisfaction and Fieldwire account expansion. 

What you’ll be doing

You'll utilize your experience as a construction professional to develop and consult on client processes, becoming a trusted advisor to your customers. As a Fieldwire product and training expert, you will work to understand your accounts’ business objectives, helping them extract the most value out of Fieldwire to meet those goals. As you deploy, train, and support your book of business, you'll apply the same mindset to customer interactions that you did to the construction projects you've managed: remove roadblocks, and drive the process forward.

The primary responsibilities of our next Construction Success Manager will be to:

At Fieldwire, we’re looking for our next Construction Success Manager to have the following skills and experiences:

About The Team

The Construction team consists of ex-PE’s and APM’s from different sectors of the construction field. We know what you're thinking - do I want to work in a completely different industry? It’s different, but not that different. Our team talks to construction professionals across the globe, gaining a deep understanding of the challenges faced by companies and projects of all sizes. We share best practices from our experiences managing similar  projects, and we get to see how different organizations work while helping them tangibly streamline their operations. We’re dreamers building tools to revolutionize how our old jobs get done; if you’re ready to use your industry knowledge to change the game for your old teammates, then we’d love for you to join our crew!

Why Fieldwire?

Fieldwire is a construction field management software, used on over 750,000 projects worldwide. We’re obsessed with improving the way teams work together. We’re building a Field Management Platform dedicated to construction teams — providing operational excellence for one of the world’s largest global industries -- $10 Trillion/year. We’re delivering a superior, easy-to-use product that’s driven by the voice of our customers. 

Fieldwire solves the problem of access to information and coordination of labor at a large scale for some of the largest projects in the world. The Fieldwire mobile app has a five-star rating based off of thousands of customer reviews. Fieldwire is venture backed by top venture capitalists and has already transformed the way thousands of companies worldwide are working together.

Where is the job located?

Based in or willing to relocate to one of our two US offices (San Francisco, CA or Phoenix, AZ). However, we are open to qualified remote candidates based in the US.

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Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

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