How electrical contractor BEI Construction avoids legal disputes with Fieldwire

With Fieldwire’s custom reports and real-time communication, BEI Construction is able to identify issues as they arise to avoid disputes and loss. Here's how.

BEI Construction at-a-glance

$7.5 million
Annual revenue (estimated)

$0
Money lost in legal disputes since using Fieldwire

BEI Construction

  • Solutions: Electrical and data infrastructure; solar power design and installation
  • Customers: General contractors, technology businesses, healthcare providers
  • Location: San Leandro, CA
  • Notable projects: Technology infrastructure for Stanford Health Care, Zynga HQ, Twitter HQ, Yelp HQ, Uber HQ; electrical construction for Warriors, A’s, and Oakland Coliseum and AT&T Park

Before Fieldwire

As an electrical and technology infrastructure contractor serving some of the country’s most prominent general contractors (GCs) and technology companies, BEI Construction exposes itself to litigation with some heavy hitters. Getting their jobs done and done right is their top priority, but even that was complicated and prone to mistakes before Fieldwire — mistakes that resulted in costly rework or, worse, lengthy legal disputes.

“Before Fieldwire, we were texting, making phone calls, and of course, things would be forgotten. We needed to solve for the gaps in our office-to-field communications — OSHA, change orders, problems that needed to be communicated to the PMs on other projects or in the office.”

Rachel Pomeroy, Administrative Support Manager, BEI Construction

BEI Construction needed to be diligent and meticulous about getting ahead of issues with their healthcare clients, especially — something they couldn’t do effectively by relying on notes from phone calls.

With Fieldwire

Now BEI Construction teams rely on Fieldwire for most processes to help proactively plan, manage, and prove work, whether they’re on-site or off. “We use it to make sure things run smoothly, working through issues that come up in the field and coordinating with our different divisions to make sure that any issues that arise get addressed,” says Rachel Pomeroy, Administrative Support Manager for BEI Construction.

“I love how I can customize reports to communicate exactly what we need to when there are issues — and it helps protect us in a legal sense. We’ve had situations where we used the reports with time-stamped photos to show where we’ve run into issues, ‘We can’t move on these, here are ten drawings with the pics linked.’ The reporting is exact, concise, and very professional. I don’t know how we could’ve done it otherwise.”

Rachel Pomeroy, Administrative Support Manager, BEI Construction

With Fieldwire, BEI Construction has an accurate record of work completed and verified, eliminating rework and protecting themselves from disputes. In fact, since using Fieldwire, BEI hasn’t lost any money in legal disputes. “We’re ready for when legal disputes crop up,” Rachel says.

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