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Frequently asked questions
Does Fieldwire offer custom plans?
Here at Fieldwire, we know that no two projects or companies are the same. We offer custom pricing plans across projects or companies starting at 50 licenses. To see if your project or company qualifies, please contact firstname.lastname@example.org
What training resources does Fieldwire offer?
Fieldwire offers a free help center to help you get started, including videos, guides and more. Our team of ex-construction professionals also offer customized training on Fieldwire best practices. Contact email@example.com to learn more.
What languages does Fieldwire support?
We’re proud to support 14 languages in our platform for our customers. In addition, our Customer Success team is fluent in English, French, Spanish, Portuguese, and Italian.
How do I manage users and billing?
Pro, Business and Premier customers are billed monthly or annually, based on license count. New users will result in additional charges, unless they already have their own paying account. You can remove and manage your users at any time on your People tab. Learn more about managing your account here.
What if I'm not satisfied with my plan?
You can cancel your premium plan at any time on your Account tab. If you are considering canceling your premium account, please email us at firstname.lastname@example.org and let us know your feedback or concerns. We’re constantly improving Fieldwire based on suggestions from customers like you, so we appreciate your feedback!