Change management in construction: Why tech support is the key to unlocking efficiency ️

Amy Chouvin imageAmy Chouvin  •  

hilti fieldwire techbau computer office

The construction industry is no stranger to innovation. Technology is transforming workflows, but even the most powerful tool can't reach its full potential without effective change management.

This is a huge topic when speaking with companies who have adopted productivity tech, as some of them tend to get a few sessions and leave it alone when faced with a challenge. As a result, they don't get their return on investment.

Having ongoing support from your technology provider is crucial for maximising efficiency, and getting the value of your investment as soon as possible by overcoming some common issues when adopting new processes.

The challenge of change

Resistance is natural. People are often hesitant to embrace new ways of working. Without proper support, user adoption can be slow and hinder the tool's effectiveness.

As technology advances, training needs to keep pace. A supportive provider offers ongoing resources and learning opportunities. They can also help you adapt the tool to your unique company needs. Every construction company operates differently, and a “one-size-fits-all” approach to implementation won't optimise workflows.

The "I don't have time" trap

We've all been there. Faced with a new system, process, or tool, the initial time investment can feel daunting. "I just don't have time for that right now," we tell ourselves. But here's the secret: that initial investment can be the key to unlocking significant time savings down the road.

Learning a new project management tool takes a few hours upfront, but saves you countless hours chasing down updates, managing tasks, and battling communication silos. Similarly, automating repetitive tasks may require some initial setup, but saves you hours of tedious work, freeing you to focus on higher-level priorities.

The same goes for implementing a new budgeting system. It sounds time-consuming at first, but frees you from scrambling at tax time and keeps your finances organised in the long run.

The "I don't have time" mentality can be a trap. By prioritising that initial investment, you're investing in your future self. You'll:

  • Reduce errors - Streamlined processes mean fewer mistakes, which translates to less time spent fixing them.

  • Improve efficiency - New tools and systems often offer automation and better organisation, allowing you to work smarter, not harder.

  • Free up your time - By automating tasks and reducing errors, you'll have more time to focus on what truly matters.

  • Happier teams - Clear communication and expectations lead to a more motivated and productive team.

Change management done right

By partnering with a technology provider that prioritises change management, you can:

  • Increase user adoption - A well-supported team is more likely to embrace new technology and see its value.

  • Maximise efficiency gains - Ongoing support ensures your team is using Fieldwire to its full potential, streamlining workflows and boosting productivity.

  • Drive long-term success - With a supportive partner, you can continuously adapt and optimise your use of technology for lasting success.

How Fieldwire supports your change journey

  • Dedicated success teams - My team and I work closely with you to understand your specific needs and goals.

  • Tailored implementation plans - We create a customised roadmap for adopting Fieldwire seamlessly into your existing workflows.

  • Comprehensive training resources - We offer a variety of training materials and ongoing support to ensure your team gets the most out of Fieldwire.

  • Adaptable features - Fieldwire is designed to be flexible and can be configured to match your specific construction processes.

  • Ongoing support - We're here for you every step of the way, with ongoing support to answer questions and address any challenges you encounter.

Investing in the right technology is just the first step. Investing in the right support system unlocks the true power of change.

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